Shipping Policy

Processing
Orders ship from Los Angeles via USPS. We process orders within 3-5 business days of purchase, and you’ll receive tracking by email once your order is on its way.

Domestic (U.S.)
Shipping is a flat rate per item type, calculated at checkout. Delivery typically takes 3-7 business days after processing.

International
Currently, the Stereolism store ships apparel only to the US and Canada; physical media purchased through the Stereolism store is only available for shipping within the US. International buyers can purchase items through a number of international distributors we work with, such as Germany’s HHV or the U.K.’s Rarekind Records, or use a US package-forwarding service; onward shipping, customs, and duties are the buyer’s responsibility. We plan to expand international shipping down the line.

Pre-orders
Pre-ordered items ship on or shortly after the release date. If your order contains both pre-order and in-stock items, the entire order ships together when the pre-order is released. If you’d prefer separate shipments, please contact support@stereolism.com with the subject line “Order #xxxxx — Separate Shipping Request.” Additional fees apply.

Lost orders
If tracking shows no movement for 21 days on a domestic order or 45 days internationally, contact us, and we will look into it.

Once an order leaves our hands, delivery timing is up to USPS and outside our control. Delays, misrouting, and weather happen. If your package is late or appears lost, contact us, and we’ll help track it down.

Returns and refunds
Damaged, defective, and incorrect items are covered in our Refund Policy. We do not accept returns for change of mind.